SHIFT: Day Job
Your Talent. Our Vision. At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care.
This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America’s leading health care companies and a Fortune Top 50 Company.
The Care Coordinator will travel to Middlesex, New London, and Windham counties. The IFCS program is responsible for providing support to families referred by the Department of Children and Families (DCF). The program works with families through a family-driven, strength-based, culturally and linguistically responsive model. The program supports families in developing solutions, identify an array community resources based on their need, and promotes permanent connections for the family. The IFCS Coordinator works directly with families to connect them to supports they need to reach their identified family goals.
Duties and Responsibilities include but are not limited to the following:
- Empowers families through education and support to enable them to take a lead role in planning for and responding to their family’s needs.
- Maintains direct contact with families through telephone and face-to-face contact as often as determined by the family’s Plan of Care and based on the individual/family specific needs.
- Maintains appropriate documentation by entering collected data into electronic systems based on the needs and demands of the program.
- Develops and maintains the family’s plan while maintaining fidelity to the program model in all activities.
- Provides ongoing assessment of the family’s needs and amends the family’s plan as necessary to reflect changes within the family.
- Assembles, coordinates, and facilitates family team meetings.
- Assists the family in accessing programs/services to address their needs, including but not limited to: mental health, substance use, domestic violence/intimate partner violence, basic needs, and parenting.
- Helps the family build connections to non-traditional supports and services in the community.
- Participates in all training modules including coaching and mentoring activities required based on the needs and demands of the program.
- Flexibility when working with families. Working hours may be outside the normal business hours based on family’s needs.
- Travel may include going outside the assigned geographic location based on the family’s need.
The health and safety of our associates, members and communities is a top priority for Anthem. This priority has become increasingly important as we continue to face the challenges of the COVID-19 pandemic. Anthem believes vaccination is the best way to reduce the spread of COVID-19 and protect our members, our communities, our families and ourselves. To minimize the risk of transmission of the COVID-19 virus and maintain a safe and healthy workplace, vaccination is required for this role. (At Anthem, fully vaccinated means it has been at least two weeks since you have received the second dose of a two-dose vaccine such as Moderna or Pfizer, or the single dose of a single dose vaccine, such as Johnson & Johnson).
If you do not meet the requirements for this position, we encourage you to review other positions that currently allow virtual work. If you have a medical or sincerely held religious reason for not being vaccinated, consistent with applicable law, Anthem will consider requests for reasonable accommodation on this basis. Should you have any questions regarding the requirement after applying, email TalentAcquisition_VaccinationSupport@anthem.com.
- Bachelor’s degree in Human Services or related field
- 2-3 years experience providing direct services to children and families of diverse populations with complex needs
- Proficient in Spanish
- Local travel in Connecticut up to 25% of the time (Middlesex, New London, and Windham counties)
- For URAC accredited areas the following applies: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Anthem, Inc. has been named as a Fortune 100 Best Companies to Work For®, is ranked as one of the 2020 World’s Most Admired Companies among health insurers by Fortune magazine, and a 2020 America’s Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at careers.antheminc.com. An Equal Opportunity Employer/Disability/Veteran. Anthem promotes the delivery of services in a culturally competent manner and considers cultural competency when evaluating applicants for all Anthem positions.