Get your Power BI skills in shape with PwC.
Fiddling around in Excel sheets just doesn’t suit a digital jedi. In Switzerland, PwC’s Digital Upskilling Academy helps our people move from zero to digital hero. PwC is upskilling 284,000 people because the right digital skills make us agile, adaptable and fit for the future.
We use powerful Data Analytics tools to help solve business problems for our clients. Learning to master Power BI is a good first step. By empowering you to identify patterns, risks and opportunities in data, you will work more efficiently. You will be able to clearly visualise the value of data and turn it into convincing, actionable insights.
This program is self-paced. It takes approximately 5-6 hours to complete.
Skills Learned:
- Introduction
- Self-Reflection
- Call Centre Trends
Visualising customer and agent behaviour.- Defining KPIs
- Power BI Dashboard
- Customer Retention
Customer demographics and insights.- Defining KPIs
- Power BI
- Insights and Actions
- Diversity & Inclusion
Gender balance in the executive suite.- Calculating Measures
- Defining KPIs
- Power BI Dashboard
- Insight and Actions
- Finish Line
